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H-Sphere uses e-mail to notify your staff about any events
in the system, such as user signups, critical errors, accounting
errors, etc. changes, problems & news. It allows you to track
through e-mail new sign-ups, recieve a copy of a trouble ticket
or be notified of the critical error.
To subscribe your staff to e-mail notifications, select Mail Settings
in the Settings menu:
On the page that appears, add their e-mails to the following mailing lists:
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Mailing List Name
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Recipients will get:
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SIGNUP
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Copies of the welcome e-mail (order notification) at user signup.
In case of a moderated signup, this notification is e-mailed after
account moderation.
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SIGNUP 1
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Trimmed version of signup e-mail without sensitive information.
Not implemented yet.
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Accounting Error
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System notifications about accounting errors. Not Yet Implemented.
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Moderated Signup
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System notifications e-mailed when a new customer has signed up and
the account is waiting to be moderated. Not applicable if
signup moderation is disabled.
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Ticket Copy
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Copies of trouble tickets generated by customers and answers by
Tech Support.
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